The-Connections
Company Insights

Why The-Connections is a Right Partner for you

Harshal Thorat
November 17, 2020
7 min read

For every company, we know that Customer Interaction is the most important asset and same is for us as we act as an extension of your brand, when you outsource to us, so Customer Interaction is important for us too.

For last so many years, the companies have been leveraging our Services, CRM, Dialer, People, Technology, Strategy, Data Analytics and many more to delivery excellent customer experience and incremental Sales revenue.

We aim to operate with two aspects for our customers, either to Save their Existing Cost or to bring more revenue via Customer Service Omni Channel Solution & Services.

We ensure that our Customer remains with us for a lifetime by leveraging our Technology, Services and all other tools.

We want keep it as personalized experience, delivery the correct message at a correct time.

We Deliver Double Dosage of Customer Service

We Serve Our Customer & our Customer's Customer.

* All Numbers are representative of clients outcome

Results That Matter Most to Our Clients

1 Lac+
Interaction every month
via all Omni channel services*
25%
Higher employee engagement
than Industry Benchmark*
22%+
Incremental sales generated
annually* via SLT Method
40%
AHT is reduced
with Digital transformation*

Make your Customer Experience Vision and Outcome based Objective a reality by Partnering with The-Connections

PEOPLE

High Performing and Engaged Team

STRATEGY

Our Strategy Vision Starts with your Objective

TECHNOLOGY

Best of latest technology to drive Customer Service & Sales and of course an happier associates

PROCESS

System & Data Driven process & Methods.

Our Expertise & Experience Speaks for Itself

LEADERSHIP

Management with Decades of work experience in the similar business field of Supporting Customer

FACILITIES

People, Processes, Facilities, Omni Channel Communication, Technology, Multi Lingual & Location based support makes us unique

INDUSTRY SPECIALIST

Industry leaders with specific industry based expertise of Customer Service & Sales.

READY TO GO LIVE

Speed to launch, ongoing optimization, zero transition risk, zero downtime relocation, people and technology ready set up

DATA SECURITY WITH DIGITAL

Virtual or On-Site solution ready set up with Data Security with flexibility & cost structure of WFH model.

Choose The-Connections as your partner for exceptional customer experience transformation and measurable business results.

Ready to Partner with Us?

Experience the difference of working with a true customer experience partner who delivers measurable results.